Team Leader - Cornwall agency support
Due to continued growth, we're looking for kind, compassionate, enthusiastic people to join our friendly team of carers.
We usually respond within a week
🌟 Job Opportunity: Team Leader – Strategic Provider Team 🌟
Location: Covering all 5 branches + River Exe
Job Type: Full-time, Flexible
Salary: £14.00 per hour Weekday, £17.00 per hour Weekends
We are seeking a dedicated, flexible, and proactive Team Leader to join our Strategic Provider Team. This role is pivotal in ensuring high standards of care delivery across our service areas, with a focus on consistency, quality, and responsiveness.
About the Role: As a Team Leader, you will support care operations across all five of our branches, including River Exe, and must be available to adapt quickly to changing service needs. This position requires a high degree of flexibility and the ability to work with minimal personal commitments that could affect availability.
Key Responsibilities:
Service user sign-ups and onboarding
Conducting spot checks and quality audits
Providing staff supervision and support
Supporting the delivery of care packages and stepping in where needed
Being trained and competent in complex care needs, with a willingness to upskill continuously
Maintaining excellent communication and documentation standards
Upholding compliance with regulatory frameworks and company policies
About You:
Proven experience in a Team Leader or Senior Care role
Full driving licence and access to a vehicle – essential
Willing and able to work across multiple branches and travel to River Exe
Highly reliable, flexible, and committed to supporting service continuity
NVQ Level 3 in Health and Social Care (or working towards it)
Confident in supervising staff and managing care delivery in the field
Strong understanding of safeguarding, medication, and person-centred care
Computer Skills needed
What We Offer:
Ongoing training and development, including complex care modules
A supportive leadership team and opportunities for progression
Mileage and travel time covered
A chance to play a key role in a vital area of service delivery
£14 per hour weekday, £17 per hour Weekends
If you're ready to take the next step in your care career and make a tangible impact across a growing and dynamic provider network, we want to hear from you.
- Department
- Redruth
- Locations
- Redruth, Penryn, Penzance, St Austell, Truro
Our Perks & Benefits
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🎓Comprehensive Training & Development Opportunities
At Alexandra’s Community Care, we’re committed to helping you grow and succeed. You’ll receive full training from our expert in-house trainer and accredited external sources, with company-funded development from beginner Level 2 qualifications all the way to LMA.
As an added bonus, if you complete all your training during the financial year, you’ll earn a Training Loyalty Bonus – a little extra in your wages to reward your dedication!
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🎉 Team Building & Social Fun at Alexandra’s!
We believe a happy team makes for the best care, which is why we offer paid team-building events – and the best part? You get to help decide what we do! Got a creative idea? We’d love to hear it!
We also host social events to support our clients, creating meaningful moments together.
And when the festive season rolls around, our Christmas party is fully paid for by the company – you and your team choose the venue. Celebrate the season with fun, food, and good company
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💸 Generous Refer-a-Friend Scheme!
Love working with us? Why not bring a friend on board? Refer a new team member and enjoy:
➡️ Up to £250 when they join
➡️ £100 after 3 months
➡️ £50 after 18 monthsAnd it’s not just you who benefits – your referral will get a £100 bonus at their 3-month milestone too!
It’s a win-win for everyone. Start spreading the word today! 🌟
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💙 Employee Assistance Programme – Here for You 24/7
At Alexandra’s Community Care, we care about you as much as the people we support. That’s why we offer a 24-hour helpline through Health Assured, providing confidential support for life’s challenges:
- Family Issues
- Financial Wellbeing
- Legal Information
- Medical Information
- Relationship Advice
- Housing Concerns
- Alcohol and Drug Issues
- Childcare Support
- Stress & Anxiety
- Bereavement
- Counselling
- Consumer Issues
You’re never alone – help is just a phone call away. 🌟
About Alexandras Community Care
Providing expert home care and complex care support across Cornwall, Alexandra’s Community Care is one of the region’s most trusted care providers. With over 19 years of experience, we’re dedicated to delivering compassionate, person-centred care that truly makes a difference.